Your personal data matters to us. This section clearly explains how Pik Lak collects, uses, and safeguards your information.
Welcome to Pik Lak. We believe privacy is a fundamental right for every user. This Privacy Policy explains what information we collect when you use the Pik Lak website and mobile app, why we collect it, and how we keep it secure.
This Privacy Policy piklak.net-'s services, products, and platforms. By using the site, you agree to this policy.
We never sell your personal data to third parties or share it with advertisers. Your data is used solely to provide our services.
If you have any questions, feel free to reach our Help Center contact us.
Pik Lak collects information in several ways. The table below provides a full breakdown:
| Data Type | What We Collect | When It Is Collected |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | During Registration & KYC Verification |
| Contact Information | Email address, mobile number | At the time of account registration |
| Financial Information | Payment methods, transaction history | During Deposits & Withdrawals |
| Device Information | IP address, browser type, operating system | Automatically During Site Visits |
| Usage Data | Gaming history, betting patterns, session duration | While Using the Platform |
| Location Data | Country and city (approximate) | Automatically from IP |
Caution: Pik Lak will never ask for your full password or payment PIN over the phone or by email. If you receive such a request, contact us immediately.
Pik Lak uses your information only for legitimate and necessary purposes. The key reasons we process your data under our privacy policy are:
We never use your data for ad-based profiling or third-party marketing.
Pik Lak never sells your personal information. However, limited data may be shared with trusted third parties in specific circumstances:
All third parties are required to comply with Pik Lak's privacy standards. Only the minimum information necessary to deliver the service is shared with them.
Pik Lak uses cookies and similar tracking technologies on its website. Cookies are small data files stored in your browser that help us improve our site and personalize your experience.
Types of cookies we use:
You can disable cookies at any time through your browser settings. However, turning off certain essential cookies may affect the functionality of the site.
Pik Lak retains your data only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements:
Once the retention period expires, data is securely deleted or anonymized so you can no longer be identified.
As a Pik Lak user, you have the following rights over your own data:
You can request to see what personal data we hold about you. We will respond within 30 days of your request.
You can request corrections if any information in your profile is inaccurate.
Upon account closure under applicable conditions, you may request the deletion of your personal data.
In certain circumstances, you may request that we restrict the processing of your information.
You can request an export of your data in a structured format.
You can unsubscribe from promotional emails or SMS at any time.
To exercise any of the rights listed above support@piklak.netor email us at Help Center or reach us via live chat on the site.
Pik Lak uses industry-standard security technology to protect your data. Our security framework includes:
No online platform can guarantee 100% security. If you suspect any unauthorized access to your account, change your password immediately and notify us.
Pik Lak is strictly for users aged 18 and above. We do not knowingly collect personal data from anyone under 18.
If we become aware that a minor has created an account using false information, we will immediately close that account and delete all associated data.
If a parent or guardian believes their child has used Pik Lak, please support@piklak.netto reach us. We will take action promptly.
Pik Lak may update this privacy policy when necessary. For any significant changes, we will:
Continued use of the platform after any changes constitutes your acceptance of the updated policy. If you object to the changes, you may request that your account be closed.
For any questions, complaints, or to exercise your rights regarding this Privacy Policy, please contact us:
We aim to resolve all privacy-related requests within 30 days.
Key features of our data protection framework.
Every transaction and piece of personal information is protected with 256-bit SSL encryption — a level of security that is virtually impossible for hackers to breach.
Identity verification at registration ensures that only the rightful owner can access your account.
Pik Lak does not sell your data to advertisers or any third party. Your information belongs to you.
Independent security experts regularly audit our systems to ensure any vulnerabilities are addressed immediately.
View, correct, or delete your data — you stay in control. Just send an email to our support team.
We do not hold on to data we don't need. After the designated period, data is securely deleted.
Enjoy the best gaming experience with your data kept secure. Register today and join thousands of players across Bangladesh.